Frequently Asked Questions

Condition Standards

In addition to the ranking system we have employed below, all photos are descriptions are precise and accurate to the best of our ability/

Pristine | Item is in perfect condition with no detectable wear or defects. We can assume it looks the same as it did the day it was made. In school this could be a 10/10

Excellent | Item is in near perfect condition, with slight signs of wear. Barely visible imperfections as classified here. Shall we say 8-9/10. Still an A!

Very Good | Item looks to be lightly used, some visible wear. We are placing older bags/vintage pieces with signs of aging in this category where there are signs of aging (eg minor discolouration, tarnishing hardware, creasing from storage) This would be the B score. 7/10

Good | More visible wear. We are placing older bags/vintage pieces with signs of aging in this category where there are signs of aging (eg minor discolouration, tarnishing hardware, creasing from storage) This would be the 6.5/10 score.

Fair | Well loved items with considerable wear. Visible imperfections which include scratches, discolouration, and/or tearing and cracking. We’ve enlisted items here which have likely been in heavy rotation for several years at least. 6/10 means still life left, or a bargain for those who love the weathered look with continued function.

Returns

All items are Final Sale.

Prior to purchase, if you have any questions - please email us at hello@sintavintage.com. We want you to have the best experience possible.

Photos are a part of the description used to ensure you know the condition of each item.

There is no warranty or guarantee on the condition of items purchased on our website. As this is preloved, second hand shopping experience, the next journey of each piece and any repair is the responsibility of the buyer.

Shipping 

We offer Free Express Shipping with up to 1000 insurance to Canada and the US! Please allow 1-2 days for your order to be processed for shipping.

We make every human effort to fulfill your order quickly, we can’t wait for you to get your new investment piece.

We currently only ship to Canada and the USA through our website, but international buyers please email us with interest, and we can do our best to ship to you.

Shipping times are dependent on your location. At this time, free shipping is included. Please note taxes, customs and duties are excluded.